Be there when a visitor is ready to ask. AI replies instantly, a human joins at the right moment.
Chtio brings website chat, AI, your support team and Telegram together. Visitors get fast answers while the full conversation stays in one place.
Hi! I can help you find an answer quickly and bring in a specialist when needed.
10:24Which option would fit my website best?
10:25I am already in the conversation and can see the full history. Let us find the best option.
10:26Try Chtio on your website in a minute
Enter your website and see how the chat will look to visitors right away. No sign-up is needed for the preview.
Your website is ready for a conversation
Visitors can ask a question here and get an answer without leaving the page.
One conversation instead of disconnected channels
AI handles quick replies, human agents join important conversations, and the history stays shared for the whole team.
AI answers first
Visitors do not have to wait until someone is free. AI can immediately help with common questions.
A faster first responseAgents join without repeats
When a person is needed, they can see the previous messages and continue from the same point.
The full context is already thereThe history stays shared
Replies from the dashboard and Telegram stay in one thread, so the team knows what has already been discussed.
Fewer missed requestsFrom an idea to the first conversation without extra steps
Preview the result first, then create a project and adapt Chtio to your business.
See the full processAdd your website
Enter the address and choose a language to see the future chat right away.
Tell AI about your business
Add the key information so answers match your products, services and rules.
Start the conversation
AI helps with first questions and the team joins whenever a person is needed.
For stores, services, companies, and education websites
Choose a business scenario and see which customer questions chat can handle.
Online store
Product choice, payment, delivery, returns, and order status.
→ 02Services and SaaS
First consultation, booking, terms, and handoff to a specialist.
→ 03Education
Programs, schedules, payment, and access to learning materials.
→ 04Blog or content site
Guide readers, collect questions, and route important requests to the author.
→Visitors write on your website, your team replies from familiar places
Chtio keeps the conversation unified even when your team uses different devices and channels.
Web dashboard. Active requests and conversation history are available in the browser.
Telegram. Reply to new messages without moving into a separate support system.
Apps. Windows and Android help your team stay connected away from the browser.
Prepare support before installing the chat
Step-by-step guides help you choose the workflow, test mobile use and divide work safely between AI and your team.
How to add live chat to your website and launch support properly
From preparing support content to testing a real conversation on desktop and mobile.
→ 8 min readHow to choose live chat for a website without paying for unnecessary features
A practical comparison of AI limits, human handoff, operator workflow, mobile experience and total cost.
→ 6 min readCustomer support message templates that are easy to adapt
Six practical templates with notes on personalization, privacy and realistic expectations.
→What to know before you start
Can I preview the chat before signing up? +
Yes. Enter your website on this page and you will immediately see how Chtio looks to a visitor.
Who answers visitors? +
AI can handle the first reply and a human agent can join when needed. You choose the workflow that fits your team.
Does the conversation history stay available when an agent joins? +
Yes. The agent sees the earlier messages and can continue without asking the visitor to repeat the question.
Is Chtio convenient on mobile? +
Yes. The chat adapts to mobile screens, and your team can work from the mobile app or Telegram.
Try Chtio free for 7 days
See how chat fits your website and choose the right workflow for AI and your team.