Set up the first steps in minutes
Enter your website and review the widget. Your personal code appears after the project is created and approved.
LIVE SUPPORT CHAT WITH AI AND HUMAN OPERATORS
Website live chat: answer visitors on time and turn questions into leads
Chtio brings website chat, AI, your support team, and Telegram into one conversation. Preview a realistic example for your website before signup or installation.
AI and people in one conversation
AI answers first and an operator joins with the full conversation history.
Plan based control
New conversation usage is calculated separately for every project.
Before signuppreview the future chat
One historyAI, agents, and Telegram stay together
Under controlthe widget runs only on allowed domains
1
Chtio preview for your website
Enter your website address. A realistic widget with sample messages and your language will appear immediately.
example.com
Website support
Chtio preview for your website
Chtio brings website chat, AI, your support team, and Telegram into one conversation. Preview a realistic example for your website before signup or installation.
What the code will look like
<script src="https://chtio.com/widget/embed.js" data-project-token="YOUR_TOKEN" data-position="right" async></script>
This is a demonstration. Your personal token and working code appear in the dashboard after project approval.
LIVE SUPPORT CHAT WITH AI AND HUMAN OPERATORS
Try it on my website
See how Chtio will look on your website
Before signup, the preview shows a realistic chat design, sample messages, and the selected language.
Business value
Visitors can ask faster and your team can answer easier
Chtio helps you capture questions, support customers away from the desk, and keep the context of every conversation.
Easy for customers
Visitors write directly on your website while they are still interested in your offer.
Comfortable for operators
Your team answers from a web dashboard or Telegram, with the conversation history in one place.
Safe for your domain
The widget appears only after project approval and only on domains allowed for that project.
A widget that matches your brand
Configure colors, copy, business hours, forms and availability scenarios without editing code.
Notifications without missed requests
Email and Telegram notify the owner and the right operators about new requests in time.
Control, security and history
Flood protection, access restrictions, an action log and conversation history keep support reliable.
Is it right for your website?
For stores, services, companies, and education websites
Choose a business scenario and see which customer questions chat can handle.
01
Online store
Product choice, payment, delivery, returns, and order status.
→ 02Services and SaaS
First consultation, booking, terms, and handoff to a specialist.
→ 03Education
Programs, schedules, payment, and access to learning materials.
→ 04Blog or content site
Guide readers, collect questions, and route important requests to the author.
→
Practical help without jargon
Prepare support before installing the chat
Step-by-step guides help you choose the workflow, test mobile use and divide work safely between AI and your team.
7 min read
View all guides →
How to add live chat to your website and launch support properly
From preparing support content to testing a real conversation on desktop and mobile.
→ 8 min readHow to choose live chat for a website without paying for unnecessary features
A practical comparison of AI limits, human handoff, operator workflow, mobile experience and total cost.
→ 6 min readCustomer support message templates that are easy to adapt
Six practical templates with notes on personalization, privacy and realistic expectations.
→
Simple setup
From website address to the first message
Preview the standard chat first, then create an account. The website and language continue into the project; paid appearance settings unlock only after Starter or a higher plan is activated.
Enter your website
We prepare a tailored preview without a long form.
Review the standard style
Before signup, the preview uses the Free plan design. Color, position and style customization start with Starter.
Save the project
After quick signup, your data is ready in the dashboard for confirmation.
No lock-in
What happens after installation
Plan limits are visible in advance
Free uses the standard appearance. Color, position and advanced customization are available only on Starter and higher plans.
You can remove the chat
Remove the snippet from your website or disable the project whenever you no longer need it.
AI does not have to answer everything
Route complex questions to an agent and limit AI answers to the knowledge of your project.
Common questions
Before you install
Do I need coding skills?+
No. You receive a ready snippet and clear instructions. Add it yourself or send it to your developer.
Can I change the color before signup?+
The pre-signup preview shows the standard Free design. Changing color, position and other appearance settings requires Starter or a higher plan.
Who replies to visitors?+
Depending on your settings, AI or an agent replies from the dashboard, app, or Telegram. The history stays unified.
Does it work on mobile?+
The widget and public pages adapt to mobile screens, and agents can use the Android app.
Simple setup
Preview the chat
Try Starter free for 7 days
Unlock teamwork, Telegram and advanced features without payment. The plan also includes 50 000 AI tokens.