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About the product

Chtio is website support chat with clear boundaries between AI and people

Chtio brings the website widget, AI replies, agents, requests, apps, and eligible Telegram workflows into one project. We describe verified capabilities and state limitations separately.

9 interface languagesRU · EN · UK · DE · ES · FR · IT · PT · TR
Web, Android, and WindowsWeb · Android · Windows
Free preview before signupFree → Starter+
Last reviewed
Quick answer

Quick answer

Chtio brings the website widget, AI replies, agents, requests, apps, and eligible Telegram workflows into one project. We describe verified capabilities and state limitations separately.

What matters
  • One conversation context
  • Clear plan boundaries
  • Human handoff for difficult questions
How it works

From preview to working chat

Three clear steps without hidden settings or a required payment.

01
Preview the chat

Enter a domain and inspect the standard Free appearance before signup.

02
Create the project

Activate the account, confirm the domain, and receive the working code.

03
Start replying

Connect AI, agents, and the channels available on the selected plan.

Preview chat on my website

What you get

01

One conversation context

Website messages, AI replies, and agent work remain in one project history.

02

Clear plan boundaries

Free uses the standard appearance, while customization and advanced capabilities unlock only on eligible plans.

03

Human handoff for difficult questions

AI helps with repeat questions, while sensitive and unusual cases can move to an agent.

04

Owner-controlled setup

Domains, team access, knowledge, available channels, and retention choices stay under the project owner’s control.

What we treat as reliable product information

01

Capabilities are checked against the product

Public descriptions are reviewed against working settings, plan entitlements, and real interface flows.

02

Plans come from active data

The plan comparison uses available plan fields instead of manually invented promises.

03

Guides change with the product

Articles show a modification date, a visible author, and links to the relevant Chtio capabilities.

04

Limits are stated before signup

When CRM, LMS, calendar, payment, or private account data needs a separate integration, the page says so directly.

How it works

01

Preview the standard chat

Before signup, you can inspect the safe Free preview without a promise of paid customization.

02

Create and confirm the project

A working token appears only after project creation and the required review flow.

03

Configure support

Add AI knowledge, agents, approved domains, and capabilities allowed by the selected plan.

04

Measure the result

Use conversation history, requests, ratings, and available metrics, while connecting sales to your own analytics.

What Chtio does and does not promise

Verified in the product

  • Website chat and conversation history
  • AI replies based on prepared knowledge
  • Agent work in web, Android, and Windows
  • Requests, attachments, roles, and plan limits

Needs external data or integration

  • !Access to private orders and user accounts
  • !Automated actions in a CRM, LMS, or calendar
  • !Legal or financial decisions without a verified source
  • !Guaranteed sales growth or search rankings

Questions about this use case

Who publishes Chtio guides?+

The Chtio product team publishes the guides. Every article shows the author and its latest update date.

Can I trust the plan descriptions?+

The comparison table is generated from active plan fields. When a capability is not available on Free, the page states it directly.

Why does Chtio not promise that AI answers everything?+

Reliable AI should use prepared knowledge and hand off questions when information is missing or the cost of a wrong answer is high.

Does Chtio have operator apps?+

Yes. Operator apps are available for Android and Windows, while eligible Telegram workflows depend on the selected plan.

How can I report an inaccurate page?+

Use the website chat and include the page and disputed passage. The team can verify it against the current product version.

See how Chtio can work on your website

Start with the standard Free preview, then create a project and enable only the capabilities you need.

Preview chat on my website
Preview chat on my websitePreview before signup Preview chat on my website