Preview the chat
Enter a domain and inspect the standard Free appearance before signup.
Questions and answers
What to know before connecting Chtio
Straightforward answers about first setup, domain review, AI, agent workflows, appearance, and disabling the widget.
Quick answer
Quick answer
Straightforward answers about first setup, domain review, AI, agent workflows, appearance, and disabling the widget.
What matters
- ✓Setup
- ✓Team workflow
- ✓AI
How it works
From preview to working chat
Three clear steps without hidden settings or a required payment.
Create the project
Activate the account, confirm the domain, and receive the working code.
Start replying
Connect AI, agents, and the channels available on the selected plan.
What you get
Setup
Preview a demonstration first, then create an account and confirm the project.
Team workflow
Agents can reply from the web workspace, Windows app, Android app, or Telegram when those capabilities are enabled.
AI
AI uses project knowledge, has configurable limits, and can hand the conversation to an agent.
Control
The owner manages domains, team access, appearance, notifications, and available channels.
How it works
Open the preview
Enter a domain and view the standard Free appearance of the future chat.
Create an account
The saved draft is carried into the project after signup and activation.
Approve and install
After the required review, copy the personal code and add it to the website.
Questions about this use case
Can I try it without signing up?+
You can use a personalized preview and see demonstration code. A working personal code requires an account and project.
Why is the project reviewed?+
Review helps tie the widget to an allowed domain and prevents accidental or unwanted use of the code.
Can I change or remove the chat?+
Yes. Change settings in the dashboard, or remove the website snippet or disable the project.
What happens when no agent is online?+
Depending on settings, the visitor can receive an AI answer or leave a message for the team to handle later.
Which languages are supported?+
The public site and interfaces are prepared for Russian, English, Ukrainian, German, Spanish, French, Italian, Portuguese, and Turkish.
Have a practical setup question?
Opening a preview for your own domain is the fastest way to understand the first step.