Free website live chat
Free live chat for your website: start talking to visitors
Chtio helps you add free live chat to a website so visitors can ask questions on the page and your team can retain valuable enquiries. Create a project, verify the domain, install the widget code and test the conversation flow. Current limits and optional capabilities are always shown on the pricing page.
Verifiable facts
Product facts
A concise summary with links to detailed conditions.
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Quick answer
Quick answer
Chtio helps you add free live chat to a website so visitors can ask questions on the page and your team can retain valuable enquiries. Create a project, verify the domain, install the widget code and test the conversation flow. Current limits and optional capabilities are always shown on the pricing page.
What matters
- ✓Start without a subscription fee
- ✓Keep the conversation on your site
- ✓One widget for common contact needs
How it works
From preview to working chat
Three clear steps without hidden settings or a required payment.
Preview the chat
Enter a domain and inspect the standard Free appearance before signup.
Create the project
Activate the account, confirm the domain, and receive the working code.
Start replying
Connect AI, agents, and the channels available on the selected plan.
What you get
Start without a subscription fee
The Free plan lets you test the workflow on a real website. Review the widget, the visitor journey and the way your team handles enquiries before deciding whether paid capabilities are useful.
Keep the conversation on your site
A visitor does not have to open email or move to another messenger. They can ask a question in the context of the service, product or article they are already viewing.
One widget for common contact needs
Live conversation, an enquiry form and frequently asked questions can share one clear entry point. Visitors still have a useful next step when an operator cannot reply immediately.
A clear path to scale
When enquiry volume grows, compare plans and select the relevant functions. This page does not promise unlimited free use: the current plan limits remain the source of truth.
Who benefits from free website chat
Small businesses
Learn which questions prospective customers ask before ordering, then improve service pages with language taken from genuine conversations.
New websites
Add a contact channel before advertising or launching publicly, so early visitors always have an obvious way to ask for help.
Independent professionals
Collect questions about scope, timing and price without adopting a complex support platform or paying before the workflow is proven.
What free live chat really means
Free live chat for a website gives you a practical way to evaluate direct visitor communication without a subscription fee at the start. It is particularly useful when you do not yet know how many enquiries to expect or which features the team will actually need. Instead of selecting a complex platform from a feature list, you can observe real questions, response habits and the role chat plays before an order.
A Free plan should not be read as a promise that every capability is unlimited. Conversation limits, appearance controls, operator channels and artificial intelligence features can depend on the active plan or additional packages. Chtio presents the current conditions on its pricing page, allowing a team to compare actual requirements with the available plan before building a larger support process.
Turn website chat into qualified enquiries
Installing a widget alone does not guarantee more customers. Write a clear greeting, ask a short opening question and explain when a visitor can expect a response. A service page can invite the visitor to describe their task, a product page can offer help with availability or delivery, and an article can invite questions about details that the guide does not cover.
Review conversations regularly and identify repeated wording. These patterns reveal candidates for an FAQ, a new landing page or a clearer service description. Free live chat then becomes more than a contact channel: it provides first-party insight into the terms real visitors use to describe their needs. That evidence can guide both conversion improvements and future SEO content.
How it works
Create an account
Register and start a project for the website where the chat will appear.
Add your domain
Submit the website address and wait for approval before using the working project code.
Install the widget
Place the supplied script in your website template or through a suitable tag management method.
Test an enquiry
Open the site as a visitor, send a message and confirm that your team can receive and answer it.
When the Free plan fits and when to compare plans
A practical starting point
- ✓You are testing live chat on the website for the first time.
- ✓A small team handles a moderate number of enquiries.
- ✓Standard widget appearance is enough for the initial test.
- ✓You are ready to check the current plan limits.
Consider paid capabilities
- !You need advanced appearance or placement controls.
- !Your operators require additional channels or workflow features.
- !You plan to use AI actively with project materials.
- !Enquiry volume exceeds the limits of the Free plan.
Questions about this use case
Can I really start using Chtio live chat for free?+
Yes. Chtio provides a Free starting option. Check the pricing page for the exact feature set and current limits because product conditions can change.
Do I need a bank card to try the free chat?+
Begin by registering and creating a project. If a selected action requires payment, the interface should present its terms before a paid capability is activated.
Can free live chat be installed on any website?+
The code can be added to most websites where the owner can place JavaScript. The project domain is reviewed and a working token is provided for the approved website.
What happens when no operator is online?+
Visitors can use the contact paths available in the widget. The exact offline form and additional behaviour depend on project settings and the active plan.
Does the Free plan include artificial intelligence?+
AI availability, token volume and related functions depend on the current plan and connected packages. Verify those terms on the pricing page before planning an AI workflow.
How do I know whether live chat is useful?+
Track started conversations, qualified enquiries, repeated questions and movement toward the target action. Compare consistent periods before and after installation rather than judging a single day.
Test free live chat on your website
Preview the widget on a page, create a project and run a complete test conversation with your team.