Skip to content
For service businesses

Help a prospect while they are choosing a service

Visitors can ask about scope, timing, pricing rules, or preparation without leaving the page. AI replies from approved materials, while a specialist takes over when judgment is required.

Quick answer

Quick answer

Visitors can ask about scope, timing, pricing rules, or preparation without leaving the page. AI replies from approved materials, while a specialist takes over when judgment is required.

What matters
  • Fewer repeated questions
  • A better-qualified request
  • Reply away from the desk
How it works

From preview to working chat

Three clear steps without hidden settings or a required payment.

01
Preview the chat

Enter a domain and inspect the standard Free appearance before signup.

02
Create the project

Activate the account, confirm the domain, and receive the working code.

03
Start replying

Connect AI, agents, and the channels available on the selected plan.

Preview chat on my website

What you get

01

Fewer repeated questions

Prepare clear answers about pricing rules, stages, documents, and service conditions.

02

A better-qualified request

Collect the topic, preferred time, and essential context before a specialist joins.

03

Reply away from the desk

Continue from the browser, mobile app, or Telegram while keeping one conversation history.

04

Separate rules per website

Each project can have its own knowledge, agents, appearance, and AI boundaries.

Where chat helps a service business

01

Initial consultation

Explain how the service works, what is included, and what affects the final price.

02

Booking preparation

Tell the visitor what information or documents to prepare before an appointment.

03

Routing to a specialist

Clarify the request and send it to the right person with the previous messages attached.

04

Follow-up questions

Continue the same conversation instead of asking the client to repeat the situation.

How it works

01

Add the website and services

Enter the domain and the service information that can be shared with visitors.

02

Set answer boundaries

Decide which questions AI may handle and which must go directly to a person.

03

Connect the team

Assign agents and notifications, then install the approved code on the website.

Is this workflow a good fit?

A good fit when

  • prospects repeatedly ask the same questions before contacting you
  • a specialist needs basic context before replying
  • the team answers from more than one device

Extra integration is needed when

  • !appointments must be written directly into a specific CRM or calendar
  • !the answer requires private client records
  • !the request requires document review or professional assessment

Questions about this use case

Can Chtio book an appointment automatically?+

It can collect booking details and create a request. Writing directly to a specific calendar or CRM requires a separate implemented connection.

Can AI avoid quoting an exact price?+

Yes. Use a range, explain the pricing factors, or route the question to a specialist.

How should sensitive requests be handled?+

Keep them outside the automatic flow and route them to an authorized team member.

Preview chat for your service website

Enter the domain and save the project draft. The preview shows the standard Free design; customization starts with Starter.

Preview chat on my website
Preview chat on my websitePreview before signup Preview chat on my website