Preview the chat
Enter a domain and inspect the standard Free appearance before signup.
Use cases
One support chat for different customer journeys
Shape replies and handoffs around the questions people ask on your website, from choosing a product to booking a consultation.
Quick answer
Quick answer
Shape replies and handoffs around the questions people ask on your website, from choosing a product to booking a consultation.
What matters
- ✓Ecommerce
- ✓Services and SaaS
- ✓Education
How it works
From preview to working chat
Three clear steps without hidden settings or a required payment.
Create the project
Activate the account, confirm the domain, and receive the working code.
Start replying
Connect AI, agents, and the channels available on the selected plan.
What you get
Ecommerce
Help with product choice, payment, delivery, returns, and order questions while the shopper is still on the site.
Services and SaaS
Collect the first details, answer common questions, and route a prepared request to the right specialist.
Education
Explain programs, schedules, payment, and access without repeating the same manual answers.
Blogs and communities
Guide readers to useful content and keep questions that deserve a personal response.
How it works
Describe the project
Add the website and the information AI and agents should know.
Design the support flow
Choose when AI replies, when an agent takes over, and what details a visitor should provide.
Improve from real conversations
Review common questions and update knowledge and text without reinstalling the widget.
Questions about this use case
Is Chtio suitable for a small website?+
Yes. Start with one project and a simple flow, then enable more capabilities as needed.
Can several websites have different settings?+
Yes. Every project has its own domain, appearance, knowledge, team, and support rules.
Do I have to enable AI?+
No. The chat can be agent-led, and AI is connected and configured separately.
Find the right flow for your website
Enter your website and preview a basic chat before creating an account.