Starter setup
Use the service for one approved website with the basic widget and conversation history.
Start with the essentials: approved website widget, operator dashboard, conversation history and Telegram-ready workflow.
Chtio works for small websites and for teams with multiple projects, operators and advanced support features.
Use the service for one approved website with the basic widget and conversation history.
Add operators and manage active conversations from the shared dashboard.
Enable Telegram when your team wants to answer visitors from a familiar messenger.
Use the available project space for images, documents, GIFs and stickers.
Chtio works for small websites and for teams with multiple projects, operators and advanced support features.
The project starts working after website approval.
Available features depend on the selected plan.
Operators can be assigned to specific projects.
Advanced plans help scale support without chaos.
Compare conversations, team size and AI capabilities. Higher plans let you handle more customer requests without hitting limits and unlock more automation.
With the current limits, Business includes 10 times more conversations and 2 times more AI tokens on activation than Starter, plus professional AI and automatic translation.
A basic support chat for a small website with Chtio branding.
For small teams: widget customization, Telegram, files and basic AI.
For growing businesses: more conversations, operators and professional AI.
For agencies and high-load support teams with many client projects.
The table is built from active Chtio plan settings and shows the actual limits.
| Feature | Free | Starter | Business | Agency |
|---|---|---|---|---|
| Projects | 1 | 1 | 1 | 1 |
| Agents | 1 | 3 | 20 | 100 |
| Domains | 1 | 3 | 20 | 100 |
| Conversations per month | 100 | 2 000 | 20 000 | 100 000 |
| Storage | 50 MB | 1 024 MB | 20 480 MB | 102 400 MB |
| AI tokens | Unlimited | 50 000 tokens | 100 000 tokens | 200 000 tokens |
| Widget appearance | No | Yes | Yes | Yes |
| Automatic message translation | No | No | Yes | Yes |
| AI voice input in the customer language | No | No | No | No |
| Telegram replies | No | Yes | Yes | Yes |
| File uploads | No | Yes | Yes | Yes |
| Advanced media | No | No | Yes | Yes |
| Remove branding | No | Yes | Yes | Yes |
| Priority support | No | No | Yes | Yes |
| Basic AI | Yes | Yes | Yes | Yes |
| Advanced AI | No | Yes | Yes | Yes |
| Professional AI | No | No | Yes | Yes |
Values come from active plans. Administrators can change limits and features.
Create a project and connect the widget after approval.